Resolution: User not using a windows Admin account or spyware\malware has changed the policy. Use Look2MeDestroyer & vx2finder(126) to remove malware and restore the policy
XP Home Users
Instructions:
Download and Run Look2MeDestroyer
Close all windows before continuing.
Double-click Look2Me-Destroyer.exe to run it.
Put a check next to Run this program as a task.
You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OK
When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
Once it's done scanning, click the Remove L2M button.
You will receive a Done Scanning message, click OK.
When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
Your computer will then shutdown.
Turn your computer back on.
Download and run this: vx2finder msg126
Click the "Find VX2.betterinternet info" Button
If there are NO files listed in the bottom box, go on to the last step. (Choose Restore Policy)
If the VX2finder finds the adware files, (it is usually 3 random named dll files)
Select by checking box in front of file or files.
Press 'Delete These Files'.
The program will delete all files but one that will be deleted on reboot. Allow pc to reboot, or manually reboot.
Run VX2finder again
Press 'Guardian.reg'. If greyed out, skip
Press 'User Agent'. If greyed out, skip
Press 'Restore Policy'.
Note: In the top box. If you see the following:
Files Found---
Guardian Key--- is called:
User Agent String---
This is Normal, not adware, nothing was found. Go straight to Restore Policy
Resolution Failed... Click Here
XP Pro Users
NOTE:you can also use xp home method
Instructions:
Log in as an Administrator.
Go to START...RUN...type

ecpol.msc <hit enter>
-or- Go to START...SETTINGS....CONTROL PANEL...ADMINISTRATIVE TOOLS...LOCAL SECURITY POLICY
This will open up the Local Security setting window.
Expand the Local Policies folder and select User Rights Assignment.
This will bring up a list of security settings for the computer.
You will need to add the user that will be launching the game to have the following privileges.
-Debug Programs
-Load and unload device drivers
-Manage auditing and security log
-Modify Firmware environment values
-Profile Single Process
This is done by double clicking on the setting and then the "Add User or Group" Button.
You can either type the user or group name into the field or click on advanced to select from a list.
If you select advanced, you may need to click on the "Object Types" Button and make sure all 3 boxes are checked.
Then click "OK". Click on the "Find Now" Button to generate a full list of all users and groups on the system.
Highlight the user you want to add the rights to and click "OK".
Keep clicking "OK" untill you are back at the Local Security Settings window.
Repeat this process for the rest of the list.
Go to Start...Run...Type:compmgmt.msc
Choose Local Users and Groups
Choose Groups
Open Administrators on the right column
Add your user name than you logon to windows with, and choose check name.
Note: It should underline and add <pc name or domain>\<your user name>
Choose Apply and OK
Close Computer Management
Note:If the user is logged in while making changes, the user must be logged out and back in for the changes to take effect, or Reboot PC.
Resolution Failed... Click Here
2000 Users
NOTE:you can also use xp home method
You need to go to Administrative Tools \Local Security Policy Security Settings\Local Policies\User Rights Assignment
You need to add your Windows Profile User name to the following
Debug Programs
Load and unload device drivers
Manage auditing and security log
Modify Firmware environment values
Profile Single Process